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CSCW
2010
ACM
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Social Sciences
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CSCW 2010
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Invisible emotion: information and interaction in an emergency room
15 years 11 months ago
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research.microsoft.com
Emotions are an often overlooked aspect of work since they are not included in formal work models. However, they continue provide critical information as well as be part of a rich...
Helena M. Mentis, Madhu Reddy, Mary Beth Rosson
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