Who should be given priority in a queue?

We consider a memoryless single server queue with two classes of customers, each having its fixed entry fee. We show that profit and social welfare may benefit from a service discipline based on relative priorities.

• Type: Journal
• Year: 2006
• Where: ORL
• Authors: Refael Hassin, Moshe Haviv
• Keywords: Fixed Entry Fee, ORL 2006, Relative Priorities, Single Server Queue