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    SIGUCCS
    2004
    ACM
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    A case study: implementing supportworks professional helpdesk at drew university

    15 years 2 months ago
    A case study: implementing supportworks professional helpdesk at drew university
    Download  www.users.drew.edu
    Betsy Black, E. Axel Larsson
    claim paper
    Added 30 Jun 2010
    Updated 30 Jun 2010
    Type Conference
    Year 2004
    Where SIGUCCS
    Authors Betsy Black, E. Axel Larsson
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