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    INTERFACES
    2006
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    Improving Customer Service Operations at Amazon.com

    14 years 8 months ago
    Improving Customer Service Operations at Amazon.com
    Download  www.math.washington.edu
    Matthew F. Keblis, Maomao Chen
    claim paper
    Added 13 Dec 2010
    Updated 13 Dec 2010
    Type Journal
    Year 2006
    Where INTERFACES
    Authors Matthew F. Keblis, Maomao Chen
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