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» A Knowledge Management Approach to User Support
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HT
2011
ACM
14 years 7 months ago
Automatic mining of cognitive metadata using fuzzy inference
Personalized search and browsing is increasingly vital especially for enterprises to able to reach their customers. Key challenge in supporting personalization is the need for ric...
Melike Sah, Vincent Wade
CHI
2010
ACM
15 years 10 months ago
Bringing the field into focus: user-centered design of a patient expertise locator
Managing personal aspects of health is challenging for many patients, particularly those facing a serious condition such as cancer. Finding experienced patients, who can share the...
Andrea Civan-Hartzler, David W. McDonald, Chris Po...
ACSAC
2005
IEEE
15 years 9 months ago
A Nitpicker's guide to a minimal-complexity secure GUI
Malware such as Trojan Horses and spyware remain to be persistent security threats that exploit the overly complex graphical user interfaces of today’s commodity operating syste...
Norman Feske, Christian Helmuth
111
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HPDC
2005
IEEE
15 years 9 months ago
Interest-aware information dissemination in small-world communities
Information dissemination is a fundamental and frequently occuring problem in large, dynamic, distributed systems. We propose a novel approach to this problem, interest-aware info...
Adriana Iamnitchi, Ian T. Foster
IUI
2004
ACM
15 years 9 months ago
Contextual contact retrieval
People routinely rely on physical and electronic systems to remind themselves of details regarding personal and organizational contacts. These systems include rolodexes, directori...
Jonathan Trevor, David M. Hilbert, Daniel Billsus,...