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» A Knowledge Management Approach to User Support
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126
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IIR
2010
15 years 2 months ago
Social Approach to Context-Aware Retrieval
In this paper we present a general purpose solution to Web content perusal by means of mobile devices, named Social Context-Aware Browser. This is a novel approach for the informa...
Luca Vassena
177
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CIMCA
2006
IEEE
15 years 9 months ago
A Knowledge-based Security Policy Framework for Business Process Management
Business Process Management (BPM) is often a key component of the business change. Business rules, whether embedded within BPM or on their own, have begun playing an ever-increasi...
Dong Huang, Yi Yang, Jacques Calmet
126
Voted
WETICE
2003
IEEE
15 years 8 months ago
Weakly-structured Workflows for Knowledge-intensive Tasks: An Experimental Evaluation
Knowledge-intensive activities can typically not be modeled sufficiently by classical, static process models and workflows. To enable a process-oriented knowledge management appro...
Ludger van Elst, Felix-Robinson Aschoff, Ansgar Be...
HICSS
2003
IEEE
214views Biometrics» more  HICSS 2003»
15 years 8 months ago
An Event Driven Approach to Customer Relationship Management in e-Brokerage Industry
Customer Relationship Management (CRM) is critical to the success of a business. Recent work in CRM has focused on the mining of customer-related data and the construction of cust...
Dickson K. W. Chiu, Wesley C. W. Chan, Gary K. W. ...
135
Voted
SOUPS
2010
ACM
15 years 7 months ago
On the impact of real-time feedback on users' behaviour in mobile location-sharing applications
Effective privacy management requires that mobile systems‟ users be able to make informed privacy decisions as their experience and knowledge of a system progresses. Prior work ...
Lukasz Jedrzejczyk, Blaine A. Price, Arosha K. Ban...