Intelligent desktop assistants could provide more help for users if they could learn models of the users’ workflows. However, discovering desktop workflows is difficult becau...
Jianqiang Shen, Erin Fitzhenry, Thomas G. Dietteri...
Complex distributed Internet services form the basis not only of e-commerce but increasingly of mission-critical networkbased applications. What is new is that the workload and in...
According to Computing Research Association, during each year between 2003 and 2007, fewer than 3% of the US’s Ph.D.s graduates in computer science and computer engineering were...
We describe an approach to building integrated performance support systems by using model-based task tracking to link performance support tools to video-based organizational memor...
Christopher R. Johnson, Lawrence Birnbaum, Ray Bar...
The layered architecture of middleware platforms (such as CORBA, SOAP, J2EE) is a mixed blessing. On the one hand, layers provide services such as demarshaling, session management...