MineSetTM , Silicon Graphics’ interactive system for data mining, integrates three powerful technologies: database access, analytical data mining, and data visualization. It sup...
Workflow management techniques are aiming at supporting business process across organization boundaries. Current techniques are lacking of the formalism tools to model and analyze...
In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
Detecting impending failure of hard disks is an important prediction task which might help computer systems to prevent loss of data and performance degradation. Currently most of t...
Robust decision support systems (DSSs) for crime investigation are difficult to construct because of the almost infinite variation of plausible crime scenarios. Thus, existing ap...