Decision making in industry continues to become more complicated. Customers are more demanding, competition is more fierce, and costs for labor and raw materials continue to rise....
Managing healthcare delivery systems plays an important role for healthcare providers in order to have high quality service performances. Inpatient pharmacy delivery systems are o...
In the last few years, the call center industry has considerably grown especially the outbound call center area, such as telemarketing. The productivity of the call centers has si...
Paulo J. de Freitas Filho, Geovani Ferreira da Cru...
We study the stability of two queueing delay-based congestion control algorithms, the (p, 1)-proportionally fair algorithm and the global optimization algorithm. We linearize the ...
In this paper, we investigate how two main factors affect the efficiency of the port operation. The two main factors are type of transport vehicles and layout of the storage yard....
Loo Hay Lee, Ek Peng Chew, Kok Choon Tan, Huei Chu...