As the result of interactions between visitors and a web site, an http log file contains very rich knowledge about users on-site behaviors, which, if fully exploited, can better c...
Web sites and web browsers have recently evolved into platforms on top of which entire applications are delivered dynamically, mostly as JavaScript source code. This delivery form...
IAT Services, the central Information Technology group at the University of Missouri-Columbia, operates computing sites in general access, classroom, and residence hall settings. ...
Web personalization is the process of customizing a web site to the needs of each specific user or set of users. Personalization of a web site may be performed by the provision of ...
Magdalini Eirinaki, Dimitrios Mavroeidis, George T...
AI has the potential to play an important role in the customer service field. By leveraging the high bandwidth of natural language customers will be able to state their intentions...
Mihai Barbuceanu, Mark S. Fox, Lei Hong, Yannick L...