The rise of social media sites — blogs, wikis, and Digg — underscores the transformation of the Web to a participatory medium in which users are collaboratively creating, eval...
One of the important challenges faced by designers of online communities is eliciting sufficent contributions from community members. Users in online communities may have difficul...
Al Mamunur Rashid, Kimberly S. Ling, Regina D. Tas...
Testing of usability could perhaps be more accurately described as testing of learnability. We know more about the problems of novice users than we know of the problems of experie...
Search engines are a vital part of the Web and thus the Internet infrastructure. Therefore understanding the behavior of users searching the Web gives insights into trends, and en...
Nils Kammenhuber, Julia Luxenburger, Anja Feldmann...
While Internet users claim to be concerned about online privacy, their behavior rarely reflects those concerns. In this paper we investigate whether the availability of compariso...
Julia Gideon, Lorrie Faith Cranor, Serge Egelman, ...