Service providers and their customers agree on certain quality of service guarantees through Service Level Agreements (SLA). An SLA contains one or more Service Level Objectives (S...
Yuan Chen, Subu Iyer, Xue Liu, Dejan S. Milojicic,...
This work presents a case of an innovative Brazilian experience of use of free software in public administration as an emergent ecosystem, and the attempt to establish a quality f...
Developer testing is a type of testing where developers test their code as they write it, as opposed to testing done by a separate quality assurance organization. Developer testin...
Tao Xie, Jonathan de Halleux, Nikolai Tillmann, Wo...
The DiffServ architecture has been proposed as a scalable approach for upgrading the Internet, adding service differentiation functionalities. However, several aspects of this arc...
Mario Barbera, Alfio Lombardo, Giovanni Schembra, ...
Creating Internet services for a specific auditorium involves technical, organizational and sociological challenges to developers, processes and used technologies. Authoring and d...