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AAAI
2007
14 years 11 months ago
A Meta-learning Approach for Selecting between Response Automation Strategies in a Help-desk Domain
We present a corpus-based approach for the automation of help-desk responses to users’ email requests. Automation is performed on the basis of the similarity between a request a...
Yuval Marom, Ingrid Zukerman, Nathalie Japkowicz
ICTAI
2007
IEEE
15 years 3 months ago
A Methodology for Reader's Emotional State Extraction to Augment Expressions in Speech Synthesis
This paper presents a methodology for the real-time extraction of readers’ emotional state from documents as well as the representation of emotionally annotated documents into a...
Dimitrios Tsonos, Gerasimos Xydas, Georgios Kourou...
WWW
2005
ACM
15 years 10 months ago
Thresher: automating the unwrapping of semantic content from the World Wide Web
We describe Thresher, a system that lets non-technical users teach their browsers how to extract semantic web content from HTML documents on the World Wide Web. Users specify exam...
Andrew Hogue, David R. Karger
BPM
2008
Springer
109views Business» more  BPM 2008»
14 years 11 months ago
Automating Knowledge Transfer and Creation in Knowledge Intensive Business Processes
It is a well known fact that a wealth of knowledge relies in the employees which makes them one of the most or even the most valuable asset of organisations. But often this knowled...
Michael Granitzer, Gisela Granitzer, Klaus Tochter...
ICHIM
2001
139views more  ICHIM 2001»
14 years 10 months ago
Automated 3D Recording of Archaeological Pottery
At excavations a large number of sherds of archaeological pottery is found. Since the documentation and administration of these fragments represent a temporal and personnel effort...
Martin Kampel, Robert Sablatnig