We present a corpus-based approach for the automation of help-desk responses to users’ email requests. Automation is performed on the basis of the similarity between a request a...
This paper presents a methodology for the real-time extraction of readers’ emotional state from documents as well as the representation of emotionally annotated documents into a...
We describe Thresher, a system that lets non-technical users teach their browsers how to extract semantic web content from HTML documents on the World Wide Web. Users specify exam...
It is a well known fact that a wealth of knowledge relies in the employees which makes them one of the most or even the most valuable asset of organisations. But often this knowled...
Michael Granitzer, Gisela Granitzer, Klaus Tochter...
At excavations a large number of sherds of archaeological pottery is found. Since the documentation and administration of these fragments represent a temporal and personnel effort...