Communities (especially virtual communities) of Interest have been the focus of substantial discussion in academic literature. This paper addresses Communities of Interest within ...
Speed and availability of information, delivered in past years by Internet technologies, made it easier for any company to outsource primary activities, which resulted in unbundli...
The rapid growth of Internet usage has enabled many new online communities to develop. A particularly interesting phenomenon that has arisen through Internet communities is the vi...
: The HCI community has long been accused of delivering ‘common sense’, ‘useless’ information, and to be ignorant of business needs. HCI experts are also criticized for fai...
Virtual worlds may be enabling technologies for the next generation of business models, practices and innovations in service. We situate our research within the field of service s...