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SECURWARE
2007
IEEE
15 years 10 months ago
Understanding and Specifying Information Security Needs to Support the Delivery of High Quality Security Services
—In this paper we present an approach for specifying and prioritizing information security requirements in organizations. It is important to prioritize security requirements sinc...
Xiaomeng Su, Damiano Bolzoni, Pascal van Eck
DSOM
2007
Springer
15 years 10 months ago
On the Risk Exposure and Priority Determination of Changes in IT Service Management
This paper deals with the Change Management process within IT Service Management. Change Management includes several activities, some of which need to evaluate the risk exposure as...
Jacques Philippe Sauvé, Rodrigo A. Santos, ...
ER
2007
Springer
85views Database» more  ER 2007»
15 years 10 months ago
A Taxonomy of Customer Relationship Management Analyses for Data Warehousing
Customer Relationship Management (CRM) is a strategy that supports an organization’s decision-making process to retain long-term and profitable relationships with its customers....
Colleen Cunningham, Il-Yeol Song
ICEBE
2006
IEEE
82views Business» more  ICEBE 2006»
15 years 10 months ago
A Service-oriented Information System for Collaborative Research and Doctoral Education
Currently supportive information systems for higher education and research are responding to specific information needs within institutes, departments and administration. These se...
Stefan Klink, Andreas Oberweis, Daniel Ried, Ralf ...
WECWIS
2006
IEEE
106views ECommerce» more  WECWIS 2006»
15 years 10 months ago
A Feature-based Approach to Electronic Contracts
E-contracts are used to describe the supply and the consumption details of e-services within a business process. The establishment of e-contracts in a given application domain usu...
Marcelo Fantinato, Maria Beatriz Felgar de Toledo,...