Abstract. Workflows are operational business processes. Workfow Management Systems (WFMS) are concerned with the control and coordination of these workflows. In recent years, there...
A workflow consists of a collection of coordinated tasks designed to carry out a welldefined complex process, such as catalog ordering, trip planning, or a business process in an ...
Abstract--Support analytics (i.e., statistical analysis, modeling and mining of customer/operations support tickets data) is important in service industries. In this paper, we adop...
Girish Keshav Palshikar, Harrick M. Vin, Mohammed ...
— Primary hyperhidrosis, a disorder characterized by an excessive sweating, has been treated by endoscopic thoracic sympathectomy. As a consequence of the surgery, patients impro...
The support of mobile workers with mobile IT solutions can create dremendous improvements in mobile business processes of a company. The main charateristic of such a mobile system ...