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SAC
2008
ACM
15 years 3 months ago
Workflow management versus case handling: results from a controlled software experiment
Business Process Management (BPM) technology has become an important instrument for improving process performance. When considering its use, however, enterprises typically have to...
Bela Mutschler, Barbara Weber, Manfred Reichert
ICSOC
2007
Springer
15 years 10 months ago
Contextualized B2B Registries
Service discovery is a fundamental concept underpinning the move towards dynamic service-oriented business partnerships. The business process for integrating service discovery and ...
Uwe Radetzki, Mike J. Boniface, Mike Surridge
HICSS
2006
IEEE
118views Biometrics» more  HICSS 2006»
15 years 10 months ago
Mobilizing Customer Relationship Management - A Journey from Strategy to System Design
The bursting of the e-bubble affected expectations with regard to mobile initiatives and willingness to invest in them very negatively. In both academia and practice, there has re...
Ragnar Schierholz, Lutz Kolbe, Walter Brenner
145
Voted
EEE
2005
IEEE
15 years 9 months ago
A Broker-Based Framework for QoS-Aware Web Service Composition
Web services are modular web applications that can be independently deployed and invoked by other software or services on the web. This offers enterprises the capability to integr...
Tao Yu, Kwei-Jay Lin
WECWIS
2005
IEEE
107views ECommerce» more  WECWIS 2005»
15 years 9 months ago
A Semantic Web Based Architecture for Analytical Tools
Despite the importance of analytical tools to organizations, there are challenges that should be tackled in order to leverage the impact of those tools in the decision making proc...
Denilson Sell, Liliana Cabral, Enrico Motta, John ...