Access to digitally stored numerical data is currently very limited for sight impaired people. Graphs and visualizations are often used to analyze relationships between numerical ...
In this paper, we demonstrate how ethnographic fieldwork studies can be used to inform the design of third generation mobile phones. We draw on a field study of teenage mobile pho...
Speech Graffiti is a standardized interaction protocol for spoken dialog systems designed to address some common difficulties with ASR. We have proposed a strategy of shaping to h...
Using role play at every stage of the design process has been a vital tool for IDEO in working with clients and users. With the dual properties of bringing participants into the m...
We present an analysis of what we call the community event space, looking at how social events are planned and organized. Based on a series of interviews, field studies, and a foc...