Current user interfaces for Web search, including browsers and search engine sites, typically treat search as a transient activity. However, people often conduct complex, multique...
We present the case study of a complex, mixed-initiative scheduling system to illustrate Work-Centered Design (WCD), a new approach for the design of information systems. WCD is b...
Keith A. Butler, Jiajie Zhang, Chris Esposito, Ali...
In order to develop intelligent systems that attain the trust of their users, it is important to understand how users perceive such systems and develop those perceptions over time...
Joe Tullio, Anind K. Dey, Jason Chalecki, James Fo...
We present an observational study that was conducted to guide the design and development of technologies to support information flow during nurses' shift change in a hospital...
Watching DVDs can be a frustrating experience, because DVD menus often miss out on usability and are complex and difficult to navigate through. Similar to the early years of web d...
Karin Kappel, Martin Tomitsch, Thomas Grechenig, T...