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» Computing Support Technicians: Yours, Mine or Ours
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SIGUCCS
2000
ACM
13 years 10 months ago
Remedial Help Desk 101 at Florida State University
The User Services division of the Office of Technology Integration is the "safety net" for computer support at Florida State University (FSU). Areas of support include t...
Diana Orrick, Jeff Bauer, Ernest McDuffie
SIGUCCS
2000
ACM
13 years 10 months ago
Creating a Help Center from Scratch: A Recipe for Success
Creating a university Help Center from scratch can be a challenging yet very rewarding experience for an IT professional. Buying computers, building networks, and installing softw...
Patrick McKoen
WISEC
2010
ACM
13 years 6 months ago
Mobile user location-specific encryption (MULE): using your office as your password
Data breaches due to stolen laptops are a major problem. Solutions exist to secure sensitive files on laptops, but are rarely deployed because users view them as inconvenient. Thi...
Ahren Studer, Adrian Perrig
VLDB
2007
ACM
91views Database» more  VLDB 2007»
14 years 6 months ago
On Dominating Your Neighborhood Profitably
Recent research on skyline queries has attracted much interest in the database and data mining community. Given a database, an object belongs to the skyline if it cannot be domina...
Cuiping Li, Anthony K. H. Tung, Wen Jin, Martin Es...
CHI
2006
ACM
14 years 6 months ago
Listening to your inner voices: investigating means for voice notifications
Our research investigates notification qualities of different types of voices, moving toward interfaces that support optimal allocation of attention to maximize system utility. We...
Saurabh Bhatia, D. Scott McCrickard