We present a performance analysis of an agent-based middleware system we have developed based on "reAgents," remotely executing agents that enhance the performance of cl...
This paper describes the research and development of a methodology to identify the type of information required by the service advisor (CSA) within customer contact centre (CCC) e...
S. Shah, Rajkumar Roy, Ashutosh Tiwari, Basim Maje...
Creating and editing graphs and node-link diagrams by means of digital tools are crucial activities in domains such as software or business process modeling. However, these tools h...
In linguistics, it is quite common to use tree diagrams for immediate constituent analysis of sentences. Traditionally, these trees are binary and twodimensional. However, phenomen...
Content identification has many applications, ranging from preventing illegal sharing of copyrighted content on video sharing websites, to automatic identification and tagging of ...