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DSOM
2005
Springer
15 years 9 months ago
SLA Design from a Business Perspective
Abstract. A method is proposed whereby values for Service Level Objectives (SLOs) of an SLA can be chosen to reduce the sum IT infrastructure cost plus business financial loss. Bu...
Jacques Philippe Sauvé, Filipe Marques, Ant...
IUI
2004
ACM
15 years 9 months ago
Flexible interface migration
The goal of this work is to provide users immersed in a multi-platform environment with the possibility of interacting with an application while freely moving from one device to a...
Renata Bandelloni, Fabio Paternò
SIGUCCS
2004
ACM
15 years 9 months ago
Online solutions: looking to the future of knowledgeBase management
The Princeton University Help Desk KnowledgeBase (KB) is a searchable online information system that publishes Princetonspecific computer solutions to better serve the University ...
Annie Saunders
SAC
2003
ACM
15 years 9 months ago
Semantic Matchmaking in a P-2-P Electronic Marketplace
Matchmaking is the problem of matching offers and requests, such as supply and demand in a marketplace, services and customers in a service agency, etc., where both partners are ...
Tommaso Di Noia, Eugenio Di Sciascio, Francesco M....
WMASH
2003
ACM
15 years 9 months ago
Wireless hotspots: current challenges and future directions
In recent years, wireless Internet service providers (WISPs) have established Wi-Fi hotspots in increasing numbers at public venues, providing local coverage to traveling users an...
Anand Balachandran, Geoffrey M. Voelker, Paramvir ...