Many systems form ‘chains’ whereby developers use one system (or ‘tool’) to create another system, for use by other people. Little work within Human–Computer Interaction ...
Ann Blandford, Jeremy Gow, George Buchanan, Claire...
When an offence occurs, the victim and offender can overcome the harm done through forgiveness. This paper demonstrates how forgiveness can be supported in social system design. W...
Asimina Vasalou, Jens Riegelsberger, Adam N. Joins...
Self-organization, whereby through purely local interactions, global order and structure emerge, is studied broadly across many fields of science, economics, and engineering. We ...
Wilfried Elmenreich, Raissa D'Souza, Christian Bet...
The online trust discussion is focused on mechanisms for building and maintaining user trust. This paper introduces the relevance of providing for the repair of trust breakdowns. ...
Design activity has recently attempted to embrace “designing the user experience.” Designers need to demystify how we design for user experience and how the products we design...