In online, dynamic environments, the services requested by consumers may not be readily served by the providers. This requires the service consumers and providers to negotiate the...
We have developed a sales support system for door-todoor sales of cosmetics based on a skin-image grading system called Skin-CRM (Skin Customer Relationship Management). Our Skin-...
This paper presents automatic generation of the Web Ontology Language (OWL) from an UML model. The solution is based on an MDA-defined architecture for ontology development and th...
Currently a wide range of different adaptive and intelligent system solutions are being proposed for use in self-managing or autonomic networks. However, there are few means by wh...
The sales of customisable products and services over the internet is a challenging task within the area of electronic commerce. In this chapter we will present a case study which s...
Liliana Ardissono, Alexander Felfernig, Gerhard Fr...