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ICSE
2010
IEEE-ACM
15 years 2 months ago
A methodology to support load test analysis
Performance analysts rely heavily on load testing to measure the performance of their applications under a given load. During the load test, analyst strictly monitor and record th...
Haroon Malik
BPM
2010
Springer
128views Business» more  BPM 2010»
14 years 9 months ago
Content-Aware Resolution Sequence Mining for Ticket Routing
Ticket routing is key to the efficiency of IT problem management. Due to the complexity of many reported problems, problem tickets typically need to be routed among various expert ...
Peng Sun, Shu Tao, Xifeng Yan, Nikos Anerousis, Yi...
CSCW
2010
ACM
15 years 6 months ago
Catchup: a useful application of time-travel in meetings
People are often required to catch up on information they have missed in meetings, because of lateness or scheduling conflicts. Catching up is a complex cognitive process where pe...
Simon Tucker, Ofer Bergman, Anand Ramamoorthy, Ste...
TEI
2009
ACM
95views Hardware» more  TEI 2009»
15 years 4 months ago
Living interfaces: the intimate door lock
In this paper we introduce a new way to interact intimately with an automated system. The Intimate Door Lock investigates the psychological effects of intimate humanhuman interact...
Miriam Roy, Fabian Hemmert, Reto Wettach
ACMACE
2006
ACM
15 years 3 months ago
Wireless home entertainment center: reducing last hop delays for real-time applications
Future digital entertainment services available to home users will share several characteristics: i) they will be deployed and delivered through the Internet, ii) a single media c...
Claudio E. Palazzi, Giovanni Pau, Marco Roccetti, ...