The lifecycle of defects reports and enhancement requests collected in the Bugzilla database of the GNOME project provides valuable information on the evolution of the change requ...
One of the main cost factors in software development is the detection and removal of defects. However, the relationships and influencing factors of the costs and revenues of defe...
This report details part of the results of five software audits that were done to evaluate various aspects of the quality in five very big software projects. One result of our work...
Maintenance costs make up the bulk of the total life cycle costs of a software system. Besides organizational issues such as knowledge management and turnover, the longterm mainte...
Florian Deissenboeck, Markus Pizka, Tilman Seifert
Configuration and change request management systems offer valuable information for the assessment of process quality characteristics. The definition of appropriate metrics that ad...
Holger Schackmann, Martin Jansen, Christoph Lischk...