Configuration and change request management systems offer valuable information for the assessment of process quality characteristics. The definition of appropriate metrics that ad...
Holger Schackmann, Martin Jansen, Christoph Lischk...
Business processes play an important role in analyzing and designing a company's behaviour and organization. Modeling business processes is an integral part of the Semantic O...
Otto K. Ferstl, Elmar J. Sinz, Michael Amberg, Udo...
— In today software industry defect tracking tools either help to improve an organization’s software development process or an individual’s software development process. No d...
Olusegun Akinwale, Sergiu M. Dascalu, Marcel Karam
: Intelligent Tutoring Systems (ITSs) constitute a popular type of intelligent educational systems. Domain Knowledge (DK) is a basic part of an ITS and usually includes information...
Panayiotis Kyriakou, Ioannis Hatzilygeroudis, John...
Knowledge workers expend considerable effort managing fragmentation, characterized by constant switching among digital artifacts, when executing work activities. Activitycentric c...
Aruna D. Balakrishnan, Tara Matthews, Thomas P. Mo...