Abstract--Support analytics (i.e., statistical analysis, modeling and mining of customer/operations support tickets data) is important in service industries. In this paper, we adop...
Girish Keshav Palshikar, Harrick M. Vin, Mohammed ...
: In modern organisations the monolithic information systems of the past are being gradually replaced by networked systems, enabling distributed computing often based on multi-agen...
Abstract. Communicating Sequential Processes (CSP) was developed around a formal algebra of processes and a semantics based on traces (and failures and divergences). A trace is a r...
Abstract Peer-to-peer markets going mobile spur spontaneity in trading considerably. Spontaneity, however, imposes severe informational requirements on the market participants. Inf...
Abstract. It is well known that mathematical proofs often contain (abstract) algorithms, but although these algorithms can be understood by a human, it still takes a lot of time an...