: The need for analysis and modeling of knowledge has been espoused by many researchers as a prerequisite to building knowledge based systems (KBS). This approach has done little t...
In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
Much recent work has concerned sparse approximations to speed up the Gaussian process regression from the unfavorable O(n3 ) scaling in computational time to O(nm2 ). Thus far, wo...
As the amount of textual information grows explosively in various kinds of business systems, it becomes more and more desirable to analyze both structured data records and unstruc...
OpenMP has gained wide popularity as an API for parallel programming on shared memory and distributed shared memory platforms. It is also a promising candidate to exploit the emer...