In this paper we present a hybrid recommendation system that combines ontological knowledge with content-extracted linguistic information, derived from pre-trained lexical graphs,...
Dorothea Tsatsou, Fotis Menemenis, Ioannis Kompats...
Computational technologies have been increasingly explored to make biomedical knowledge and data more accessible for human understanding, comparison, analysis and communication. I...
In this paper we address the problem of extracting important (and unimportant) discourse patterns from call center conversations. Call centers provide dialog based calling-in supp...
Anup Chalamalla, Sumit Negi, L. Venkata Subramania...
Monitoring patients in intensive care units is a critical task. Simple condition detection is generally insufficient to diagnose a patient and may generate many false alarms to the...
Lucie Callens, Guy Carrault, Marie-Odile Cordier, ...
This paper describes a mixed method, empirical analysis of conversation reuse in an online technical support community. I find that the same characteristics that make the conversa...