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IUI
2006
ACM
15 years 3 months ago
Linking messages and form requests
Large organizations with sophisticated infrastructures have large form-based systems that manage the interaction between the user community and the infrastructure. In many cases, ...
Anthony Tomasic, John Zimmerman, Isaac Simmons
IUI
1993
ACM
15 years 2 months ago
Reducing user effort in collaboration support
incompatibility. We introduce Mona, an operational email system embodying this automatic approach. Mona establishes conversation context independently of user actions through the ...
Andy Cockburn, Harold W. Thimbleby
FLAIRS
2001
14 years 11 months ago
Case-Based Reasoning at General Electric
GeneralElectric has created case-basedreasoningsystems for remotediagnostics,call center automation,andinternal productivityprojects. CBRapplications havebeenusedto remotelydiagno...
William Cheetham, Anil Varma, Kai Goebel
WWW
2004
ACM
15 years 10 months ago
Semantic email
This paper investigates how the vision of the Semantic Web can be carried over to the realm of email. We introduce a general notion of semantic email, in which an email message co...
Luke McDowell, Oren Etzioni, Alon Y. Halevy, Henry...
CIKM
2007
Springer
15 years 4 months ago
Spam filtering for short messages
We consider the problem of content-based spam filtering for short text messages that arise in three contexts: mobile (SMS) communication, blog comments, and email summary informa...
Gordon V. Cormack, José María G&oacu...