Instead of relying completely on machine intelligence in anomaly event analysis and correlation, in this paper, we take one step back and investigate the possibility of a human-int...
Soon Tee Teoh, Kwan-Liu Ma, Shyhtsun Felix Wu, Dan...
To satisfy potential customers of a Web site and to lead them to the goods offered by the site, one should support them in the course of navigation they have embarked on. This pape...
Abstract. In this paper we investigate a general purpose interactive information organization system. The system organizes documents by placing them into 1-, 2-, or 3-dimensional s...
Compared to the telephone, email based customer care is increasingly becoming the preferred channel of communication for corporations and customers. Most email-based customer care...
Aspect-oriented programming (AOP) is gaining popularity with the wider adoption of languages such as AspectJ. During AspectJ software evolution, when regression tests fail, it may...