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NAACL
2004
15 years 3 months ago
Optimizing Automated Call Routing by Integrating Spoken Dialog Models with Queuing Models
Organizations are increasingly turning to spoken dialog systems for automated call routing to reduce call center costs. To maintain quality service even in cases of failure, these...
Tim Paek, Eric Horvitz
JNW
2006
55views more  JNW 2006»
15 years 1 months ago
On Stochastic Modeling for Integrated Security and Dependability Evaluation
This paper presents a new approach to integrated security and dependability evaluation, which is based on stochastic modeling techniques. Our proposal aims to provide operational m...
Karin Sallhammar, Bjarne E. Helvik, Svein J. Knaps...
DSVIS
1998
Springer
15 years 5 months ago
Pragmatic Formal Design: A Case Study in Integrating Formal Methods into the HCI Development Cycle
Formal modelling, in interactive system design, has received considerably less real use than might have been hoped. Heavy weight formal methods can be expensive to use, with poor c...
Meurig Sage, Chris Johnson
NLDB
2004
Springer
15 years 7 months ago
A Flexible Workbench for Document Analysis and Text Mining
Abstract: Document analysis and text mining techniques are used to preprocess documents in information retrieval systems, to extract concepts in ontology construction processes, an...
Jon Atle Gulla, Terje Brasethvik, Harald Kaada
FIMH
2005
Springer
15 years 7 months ago
Supporting the TECAB Grafting Through CT Based Analysis of Coronary Arteries
Calcified coronary arteries can cause severe cardiac problems and may provoke an infarction of the heart’s wall. An established treatment method is the bypass operation. The usa...
Stefan Wesarg