Today the World Wide Web is seen as an unique medium for interaction. Every organisation has or is about to have its own Web site, aiming to attract as much visitors as each one c...
Creating value and continuously generating a positive Total Customer Experience (TCE) for customers is important for E-Commerce environments in order to attract and retain custome...
Shailey Minocha, Lisa Dawson, Ann Blandford, Dave ...
Syntax-based vulnerability testing is a static black-box testing method for protocol implementations. It involves testing the Implementation Under Test (IUT) with a large number o...
Visual information retrieval (VIR) is a research area with more than 300 scientific publications every year. Technological progress lets surveys become out of date within a short ...
: If multiple evaluators analyse the outcomes of a single user test, the agreement between their lists of identified usability problems tends to be limited. This is called the ‘e...
Arnold P. O. S. Vermeeren, Ilse van Kesteren, Math...