It is well established that there is a need to find experts to get answers or advice. A variety of expertise locator tools have emerged to help locate the right person. But there ...
Technologies can be used ? or appropriated ? in different ways by different users, but how do the use patterns evolve, and how can design facilitate such evolution? This paper app...
Mobile phones have become a ubiquitous technology and for many people a daily companion, primarily used for communication and information access. The fact that the phone is accomp...
We describe a usage study of Netscan\Tech, a system that generates and publishes daily a range of social metrics across three dimensions: newsgroup, author, and thread, for a set ...
A. J. Bernheim Brush, Xiaoqing Wang, Tammara Combs...
This paper presents a descriptive account of the social practices surrounding the iTunes music sharing of 13 participants in one organizational setting. Specifically, we character...
Amy Voida, Rebecca E. Grinter, Nicolas Ducheneaut,...