We present an analysis of what we call the community event space, looking at how social events are planned and organized. Based on a series of interviews, field studies, and a foc...
This paper presents an on-going investigation on interruptions in the office caused by face-to-face interactions between knowledge workers. The study aims to identify opportunitie...
Email triage is the process of going through unhandled email and deciding what to do with it. Email triage can quickly become a serious problem for users as the amount of unhandle...
Carman Neustaedter, A. J. Bernheim Brush, Marc A. ...
The focus of this panel will be on aging and technology. The intent is to demonstrate how technology can be used to help older adults remain independent, productive and connected ...
Herman Bouma, Sara J. Czaja, Hiroyuki Umemuro, Wen...
Designing information architecture for complex websites requires understanding user information needs and mental models in that domain. Personas, or user archetypes, created for s...