Increasingly, information systems development occurs in the context of existing systems and established organizational processes. Viewing organizational and system components as c...
Eric S. K. Yu, Philippe Du Bois, Eric Dubois, John...
— Currently, context awareness is one of the main trends in distributed mobile computing environments. Against this background, the demand for more complex – and additionally l...
Christian P. Kunze, Sonja Zaplata, Winfried Lamers...
Service level agreements (SLAs) impose many nonfunctional requirements on services. Business analysts specify and check these requirements in business process models using tools s...
Hua Xiao, Brian Chan, Ying Zou, Jay W. Benayon, Bi...
This paper discusses the evaluation of a visual information seeking system for the Web called INSYDER. The aim of INSYDER is to find business information on the Web. The evaluatio...
An extensive literature research in the fields of IT and business science reveals that service-related terms as service and e-service have multiple interpretations within busines...