We present a formulation of interconnection models and present the unit and syntactic models -- the primary models used for managing the evolution of large software systems. We di...
The evaluation of software processes is nowadays a very important issue due to the growing interest of software companies in the improvement of the productivity and quality of del...
This paper considers the problem of computer user support and workplace learning in general. Theoretically our work is influenced by ideas on knowledge management, expertise netwo...
Configuration and change request management systems offer valuable information for the assessment of process quality characteristics. The definition of appropriate metrics that ad...
Holger Schackmann, Martin Jansen, Christoph Lischk...
In order to help knowledge acquirement and accumulation from past experiences, we propose a KFC (Knowledge Feedback Cycle) framework among engineers and researchers. Three tools (E...