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SIGSOFT
2009
ACM
15 years 11 months ago
Improving bug triage with bug tossing graphs
A bug report is typically assigned to a single developer who is then responsible for fixing the bug. In Mozilla and Eclipse, between 37%-44% of bug reports are "tossed" ...
Gaeul Jeong, Sunghun Kim, Thomas Zimmermann
91
Voted
WWW
2008
ACM
15 years 10 months ago
Finding the right facts in the crowd: factoid question answering over social media
Community Question Answering has emerged as a popular and effective paradigm for a wide range of information needs. For example, to find out an obscure piece of trivia, it is now ...
Jiang Bian, Yandong Liu, Eugene Agichtein, Hongyua...
WWW
2008
ACM
15 years 10 months ago
How to influence my customers?: the impact of electronic market design
This paper investigates the strategic decisions of online vendors for offering different mechanism, such as sampling and online reviews of information products, to increase their ...
Nan Hu, Ling Liu, Bin Chen, Jialie Shen
WWW
2003
ACM
15 years 10 months ago
Mining the peanut gallery: opinion extraction and semantic classification of product reviews
The web contains a wealth of product reviews, but sifting through them is a daunting task. Ideally, an opinion mining tool would process a set of search results for a given item, ...
Kushal Dave, Steve Lawrence, David M. Pennock
CHI
2009
ACM
15 years 10 months ago
Questions in, knowledge in?: a study of naver's question answering community
Large general-purposed community question-answering sites are becoming popular as a new venue for generating knowledge and helping users in their information needs. In this paper ...
Kevin Kyung Nam, Mark S. Ackerman, Lada A. Adamic