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SIGUCCS
2000
ACM
15 years 1 months ago
Remedial Help Desk 101 at Florida State University
The User Services division of the Office of Technology Integration is the "safety net" for computer support at Florida State University (FSU). Areas of support include t...
Diana Orrick, Jeff Bauer, Ernest McDuffie
SIGUCCS
1999
ACM
15 years 1 months ago
Bridging Worlds: The IT Support Professional as Interpreter Between Cultures
One result of the action of Moore’s Law, the doubling of IT (Information Technology) power every 18 months, is a widening gap in the understanding of this technology between tho...
Don Rea
HOTOS
1999
IEEE
15 years 1 months ago
Elephant: The File System That Never Forgets
Modern file systems associate the deletion of a file with the release of the storage associated with that file, and file writes with the irrevocable change of file contents. We pr...
Douglas J. Santry, Michael J. Feeley, Norman C. Hu...
SOUPS
2010
ACM
15 years 1 months ago
On the impact of real-time feedback on users' behaviour in mobile location-sharing applications
Effective privacy management requires that mobile systems‟ users be able to make informed privacy decisions as their experience and knowledge of a system progresses. Prior work ...
Lukasz Jedrzejczyk, Blaine A. Price, Arosha K. Ban...
HUC
2009
Springer
15 years 1 months ago
Playful bottle: a mobile social persuasion system to motivate healthy water intake
This study of mobile persuasion system explores the use of a mobile phone, when attached to an everyday object used by an everyday behavior, becomes a tool to sense and influence ...
Meng-Chieh Chiu, Shih-Ping Chang, Yu-Chen Chang, H...