This paper describes Aerogility - an intelligent decision support system for managing service-based aftermarkets. Aerogility uses multi-agent software technology to implement a dy...
Viet Dung Dang, Steve Osborn, Gary Vickers, Malcol...
Application integration is a major trend in information technology today. In this paper we present a number of principles for the design, validation and presentation of process mod...
ThelinkagesbetweenISandbusinessunitsarerecognizedasbeingcriticaltoinformationsystemsdevelopment processes and outcomes. Previous research has found that they are associated with b...
Amrit Tiwana, Anandhi S. Bharadwaj, V. Sambamurthy
In the challenges faced by organisations in the area of knowledge management, there is clearly a role for information and communications technologies in supporting the exploitatio...
The International Organization for Standardization (ISO) has defined Quality Management, but it has not yet adopted standards for developing Quality Management Systems (QMSs), nota...