In the web context, it is difficult to disentangle presentation from process logic, and sometimes even data is not separate from the presentation. Consequently, it becomes to de...
This paper describes issues in the design of IT-centric trouble-ticketing applications. Two prototypes are presented. The first introduces a user-centric, webaccessible thick clie...
We introduce a disaster simulation system that supports collaborative planning of disaster measures. While several simulation tools are available for examination and evaluation of...
We studied the role of the competence of an interface agent that helped users to learn and use a text editor. Participants in the study made a set of changes to a document with th...
People display adaptive language behaviors in face-to-face conversations, but will computer users do the same during HCI? We report an experiment (N=20) demonstrating that users...
Jamie Pearson, Jiang Hu, Holly P. Branigan, Martin...