59 search results - page 8 / 12 » Message Classification in the Call Center |
86
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ISI
2006
Springer
14 years 11 months ago
2006
Springer
As a result of growing misuse of online anonymity, researchers have begun to create visualization tools to facilitate greater user accountability in online communities. In this stu...
144
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REPLICATION
2010
14 years 10 months ago
2010
In this chapter, we discuss a widely used fault-tolerant data replication model called virtual synchrony. The model responds to two kinds of needs. First, there is the practical qu...
CHI
2005
ACM
16 years 13 hour ago
2005
ACM
We present the design and evaluation of the vacuum, a new interaction technique that enables quick access to items on areas of a large display that are difficult for a user to rea...
FQAS
2009
Springer
14 years 9 months ago
2009
Springer
In this paper, an agent is defined as a triple (S, RS, LS), where S is a multi-hierarchical decision system, RS is a set of rules extracted from S defining values of its decision a...
CHI
2006
ACM
16 years 14 hour ago
2006
ACM
Traditionally, mobile media sharing and messaging has been studied from the perspective of an individual author making media available to other users. With the aim of supporting s...