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KDD
2001
ACM
156views Data Mining» more  KDD 2001»
15 years 9 months ago
A Customer Purchase Incidence Model Applied to Recommender Services
In this contribution we transfer a customer purchase incidence model for consumer products which is based on Ehrenberg's repeat-buying theory to Web-based information products...
Andreas Geyer-Schulz, Michael Hahsler, Maximillian...
105
Voted
SEMCO
2008
IEEE
15 years 3 months ago
A Comparative Study of Feature Extraction Algorithms in Customer Reviews
The paper systematically compares two feature extraction algorithms to mine product features commented on in customer reviews. The first approach [17] identifies candidate featu...
Liliana Ferreira, Niklas Jakob, Iryna Gurevych
AUSDM
2007
Springer
93views Data Mining» more  AUSDM 2007»
15 years 3 months ago
Customer Analytics Projects: Addressing Existing Problems with a Process that Leads to Success
This article explicitly outlines an approach designed to allow optimal utilisation of Analytics in the industry setting. The paper focuses on the key stages of the Analytics proce...
Inna Kolyshkina, Simeon J. Simoff
INCDM
2010
Springer
129views Data Mining» more  INCDM 2010»
15 years 2 months ago
The Orange Customer Analysis Platform
In itself, the continuous exponential increase of the data-warehouses size does not necessarily lead to a richer and finer-grained information since the processing capabilities d...
Raphaël Feraud, Marc Boullé, Fabrice C...
67
Voted
ECIS
2001
14 years 11 months ago
Healthcare Portals - Customer Centricity in the Pharmaceutical Industry
Customer centricity has long been a guiding principle for many businesses. However, it is usually limited to marketing existing products with as strong a customer focus as possibl...
Thomas Puschmann, Oliver Thalmann, Rainer Alt