Abstract. Customer retention is an increasingly pressing issue in today's competitive environment. This paper proposes a personalized defection detection and prevention proced...
Hee Seok Song, Jae Kyeong Kim, Yeong Bin Cho, Soun...
Viral marketing takes advantage of networks of influence among customers to inexpensively achieve large changes in behavior. Our research seeks to put it on a firmer footing by mi...
Much progress has recently been made in assisting a user in the search process, be it Web search where the big search engines have now all incorporated more interactive features or...
The retrieval of videos of interest from large video collections is a main open problem which calls for the definition of new video content characterization techniques in term of ...
As the number of transactions in E-market places is growing, more and more product information and product reviews are posted on the Internet. Because customers want to purchase go...