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WSC
2008
15 years 27 days ago
A simulation based scheduling model for call centers with uncertain arrival rates
In this paper we develop a two stage algorithm for scheduling call centers with strict SLAs and arrival rate uncertainty. The first cut schedule can be developed in less than a mi...
Thomas R. Robbins, Terry P. Harrison
INTERACT
2003
14 years 12 months ago
The Effects of Cognitive Abilities and Geographic Orientation Ability on Navigation in Verbal and Graphical Interfaces
: Users performance when seeking for information in two information spaces of different design was correlated with their cognitive abilities, and their geographic orientation abili...
Nils Dahlbäck
ISMB
1997
14 years 12 months ago
Increasing Consensus Accuracy in DNA Fragment Assemblies by Incorporating Fluorescent Trace Representations
We present a new method for determining the consensus sequence in DNA fragment assemblies. The new method, Trace-Evidence, directly incorporates aligned ABI trace information into...
Carolyn F. Allex, Schuyler F. Baldwin, Jude W. Sha...
ACL
2010
14 years 8 months ago
Conditional Random Fields for Word Hyphenation
Finding allowable places in words to insert hyphens is an important practical problem. The algorithm that is used most often nowadays has remained essentially unchanged for 25 yea...
Nikolaos Trogkanis, Charles Elkan
SOCIALCOM
2010
14 years 8 months ago
The Many Faces of Mentoring in an MMORPG
Mentoring refers to the phenomenon where a more skilled or knowledgeable person helps a less skilled or less knowledgeable person gain skill in a particular domain. In this paper w...
Muhammad Aurangzeb Ahmad, David Huffaker, Jing Wan...