Systems for fast search of personal information are rapidly becoming ubiquitous. Such systems promise to dramatically improve personal information management, yet most are modeled...
Edward Cutrell, Daniel C. Robbins, Susan T. Dumais...
To build systems shielding users from fraudulent (or phishing) websites, designers need to know which attack strategies work and why. This paper provides the first empirical evide...
The Cognitive Walkthrough for the Web (CWW) is a partially automated usability evaluation method for identifying and repairing website navigation problems. Building on five earlie...
Marilyn Hughes Blackmon, Muneo Kitajima, Peter G. ...
In the context of an information search task, does the visual salience of items interact with information scent? That is, do things like bold headlines or highlighted phrases inte...
We consider the impact of different communication architectures on the performability (performance + availability) of cluster-based servers. In particular, we use a combination of ...