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CHIMIT
2008
ACM
15 years 1 months ago
Understanding and supporting personal activity management by IT service workers
Many recent studies provide evidence of the challenges experienced by knowledge workers while multi-tasking among several projects and initiatives. Work is often interrupted, and ...
Víctor M. González, Leonardo Galicia...
CCS
2010
ACM
15 years 3 months ago
Data protection in outsourcing scenarios: issues and directions
Data outsourcing is an emerging paradigm that allows users and companies to give their (potentially sensitive) data to external servers that then become responsible for their stor...
Pierangela Samarati, Sabrina De Capitani di Vimerc...
ICSE
2009
IEEE-ACM
14 years 9 months ago
A model for dynamic and adaptable services management
The dynamic nature of Service-Oriented Architectures challenges traditional systems management practices which tend to be static in nature. We propose a goal-oriented, agent-based...
Patrick Martin, Wendy Powley, Imad Abdallah, Jun L...
CAISE
2006
Springer
15 years 3 months ago
IT Service Processes - State and Open Issues
- Extended Abstract of Industrial Talk IT services are an important means to achieve competitive advantages by creating new business models or by reducing costs. Furthermore, there...
Rainer Schmidt
AINA
2006
IEEE
15 years 5 months ago
Model-based Management of Embedded Service Systems - An Applied Approach
The automatic integration of devices into dynamic, automatically configured networks alone does not take advantage of the entire potential of Service Oriented Architectures (SOA)...
Stefan Illner, Heiko Krumm, Ingo Lück, Andre ...