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CHI
2007
ACM
15 years 11 months ago
Patterns of empathy in online communication
This article presents an investigation of empathy within an online community for older people (SeniorNet). Qualitative content analysis of 400 messages from a discussion board abo...
Ulrike Pfeil, Panayiotis Zaphiris
CANDT
2009
15 years 3 months ago
Hometown websites: continuous maintenance of cross-border connections
Information and Communication Technologies (ICT) become particularly relevant in contexts where place-based communities get dispersed and migrants look for ways to keep strong con...
Luís A. Castro, Victor M. Gonzalez
ICIS
2000
15 years 18 days ago
Mechanisms for coping with unfair ratings and discriminatory behavior in online reputation reporting systems
Reputation reporting systems have emerged as an important risk management mechanism in online trading communities. However, the predictive value of these systems can be compromise...
Chrysanthos Dellarocas
CSCW
2010
ACM
15 years 4 months ago
Sending mixed signals: multilevel reputation effects in peer-to-peer lending markets
Online peer-to-peer (P2P) lending organizations enable an individual to obtain an unsecured loan from a collection of individuals without the participation of a bank. Previous res...
Benjamin C. Collier, Robert Hampshire
GROUP
2010
ACM
14 years 9 months ago
Everyday favors: a case study of a local online gift exchange system
This paper focuses on online gift exchange in a setting where online and offline interactions are tightly intertwined and most of the exchanges require face-to-face interaction to...
Emmi Suhonen, Airi Lampinen, Coye Cheshire, Judd A...