Online services such as web search, news portals, and ecommerce applications face the challenge of providing highquality experiences to a large, heterogeneous user base. Recent ef...
This paper reports on issues related to the use of mobile phones by older people. This study uses triangulation, a mixed method of qualitative (focus group discussions) and quanti...
Sri Hastuti Kurniawan, Murni Mahmud, Yanuar Nugroh...
Although initially developed as low-threshold tools to publish on-line, weblogs increasingly appear to facilitate conversations. The objective of this study is to identify practic...
In a mobile setting, users use, handle and search for online information in a different way. Two features typically desired by mobile users are tailored information delivery and co...
William Van Woensel, Sven Casteleyn, Olga De Troye...
While zoomable user interfaces can improve the usability of applications by easing data access, a drawback is that some users tend to become lost after they have zoomed in. Previo...